Frequently Asked Questions

How do I use the decision trees?

Open the app and choose the situation that matches what happened on the court -- for example, "Kitchen / NVZ Violation" or "Serving Fault." The app will ask you a series of simple yes-or-no questions about what occurred. At the end, you'll get a clear ruling with the official rule reference from the 2026 USA Pickleball Official Rulebook.

Does the app work offline?

Yes, completely. Every decision tree and ruling is stored on your device. You don't need Wi-Fi, cellular data, or any internet connection to use the app. This makes it perfect for outdoor courts, recreation centers, or anywhere signal is unreliable.

What is Apple Intelligence and do I need it?

Apple Intelligence is Apple's on-device AI framework that lets you describe a situation in plain English -- like "my opponent stepped in the kitchen after hitting a volley" -- and the app will match you to the right decision tree. It's a convenience feature, not a requirement. You can always browse and select decision trees manually. Apple Intelligence requires a compatible device running iOS 18.4 or later.

How do I cancel my subscription?

Your subscription is managed through Apple. To cancel, open the Settings app on your iPhone or iPad, tap your name at the top, then tap Subscriptions. Find "The Pickleball Official" and tap Cancel Subscription. You'll continue to have access until the end of your current billing period. You can also manage subscriptions through the App Store app.

I found a rule that seems wrong

All decision trees are based on the 2026 USA Pickleball Official Rulebook. If you believe a ruling is incorrect, please email us at support@pickleballrulesofficial.com with the specific decision tree, the path you took, and the ruling you received. Include the rule section you believe applies. We take accuracy very seriously and will investigate promptly.

What rulebook edition is this based on?

The app is based on the 2026 USA Pickleball Official Rulebook. We update the decision trees when new editions are published to ensure you always have the most current rules at your fingertips.

Still need help?

We typically respond within 24 hours.

support@pickleballrulesofficial.com